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PayPal Seller Protection Policy

The PayPal Seller Protection is protection we provide to Sellers in China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam from Claims, Chargebacks or Reversals that are based on:

  • Unauthorized Transaction; or
  • Item Not Received.

PayPal Seller Protection is available for eligible payments via eBay and outside of eBay from PayPal Account holding buyers in any country. When a Seller sells an item to a U.K. registered buyer, the U.K. Buyer Protection policy will apply to that transaction.



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