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eBay Buying Practices Policy

The buying practices policy outlines our expectations for buyer behavior. eBay has found that buyer violations are often unintentional, which is why we work with buyers to change their behavior—usually through a reprimand with follow-up buyer education— before we suspend them.

In cases where a buyer has made unreasonable demands (including extorting a seller), left inappropriate feedback, is abusing eBay buying protection programs, or misusing eBay returns, the Seller Protection team will take stronger measures: we will set limits on what the buyer can do, temporarily suspend them from the site and—if their behavior warrants it—remove them from eBay.

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