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Tips for Successful Selling

Now that you must have started selling on eBay, we want to tell you how you may become a successful seller. It is actually quite simple, just keep the below points in mind -

Maintain good Feedback Scores

Feedback is an important part of the eBay community. The Buyers can leave feedback for sellers – positive, neutral or negative, based on their experience. In addition to leaving an overall Feedback rating (positive, neutral, or negative), buyers can also leave detailed seller ratings in four areas: item as described, communication, shipping time, and shipping and handling charges. Thus, a seller with 5 Stars for feedback will be known as a trusted seller and thus preferred by the buyers compared to the sellers with lower feedback scores. 

With detailed seller ratings, buyers can provide additional information about the transaction, and you can get a more complete picture of the seller’s performance. Surely, you understand how important it is to maintain a good feedback score. Buyers trust sellers with good feedback scores. In addition, there are a lot of benefits to be gained by maintaining a good feedback score. To know more check http://pages.ebay.in/help/feedback/scores-reputation.html

Become an eBay Top Rated Seller

eBay Top Rated Sellers are those whoconsistently provide the best buying experience to their customers and get good scores from their buyers. Whether you have a large volume of sales or a smaller volume, you can be a Top Rated Seller based on your feedback scores.

What are the benefits?

As a reward for consistently providing great service, eBay Top-rated sellers get an exclusive increase in exposure in Best Match for their Fixed Price listings that can make a significant difference. Plus, the buyers see a badge next to your listing in search results and on your item page, which they know to be a trusted seller on eBay.

How can you be one?

  • Have an eBay account that's been active for at least 90 days
  • Have a positive Feedback rating of at least 98%.
  • Have at least 100 transactions and INR 144,000 in sales over a 12-month     period.
  • Meet the requirements for detailed seller ratings (DSRs).

Avoid Bad Buyer Experience

This can be done by following some tips –

Creating and managing your listing

  • Represent the items you are selling fairly and accurately.
  • Respond promptly to buyer questions.
  • Review your buyer's feedback.
  • Use extra caution with unknown or new buyers and unusual bidding activity.

Avoid Unpaid Items

  • eBay's research has shown that following a few simple tips can significantly reduce the rate of unpaid items
  • Make it easy for your buyers to pay by offering PaisaPay. You need to ship the item only once the buyer’s payment is confirmed by PaisaPay.
  • Include detailed shipping and handling information in the item description as well as the shipping details area.

After the listing ends

  • Remember to honor your shipping and delivery deadlines.
  • Communicate the tracking number of the item shipped to the buyer. This can help resolve disputes in cases where a buyer claims to not have received an item.
  • Maintain records of shipping receipts as proof that the item was shipped.
  • Retain the photocopies of all offline correspondence with the seller.
  • Keep copies of any proof of your item's authenticity.
  • Verify payment before shipping items.
  • Only ship items to the buyer's shipping address mentioned on the order details page on eBay for the transaction.
  • Use extra caution with international payments and revised shipping information.

We appreciate your feedback! For any queries/ concerns/feedback, please write to sellercare@ebay.com. Do let us know if this information was useful. We will be happy to hear from you.

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